Our quality assurance practices span the entire organization’s operations and are not limited to just the software development process alone. We believe that quality is the sum total of all the activities – direct as well as support – that go into the making of the final service or product. Our quality policy therefore influences even the smallest of actions that individuals take on a day-to-day basis.
Capable people make the backbone of any organization. At PIT Solutions, we believe in the strengths and capabilities of our employees and give chance to enhance their capabilities. Training programs on soft skills, technical and quality related aspects are conducted on a regular basis. We give special stress to quality during the induction program, which enables the employee to imbibe the element of quality into the mind.
The recruitment process is organized in such a way so as to attract the best intellect in the area and then a rigorous screening process is used to find the best among the best. We take special care in identifying process oriented persons who are striving for continuous improvement.
The management is pledged to provide a pleasant atmosphere and environment conducive to enhance the skills and motivate the employees to the hilt. Here we follow an open culture where there is chance for every individual to pursue his/her professional aspirations.
Code review is given utmost importance at PITS, with the philosophy in mind that defects/bugs found at the earliest stage reduces the quality related problems at a later stage when it is costly to make the fixes. Our rich experience in project execution has taught us that code review is more economical than bug fixing. So the emphasis of our quality assurance is more on eliminating chances of program failure early on as against identifying bugs at a later stage through testing and then fixing them.
At PIT Solutions we never deliver a product without first testing it thoroughly. Our well-trained testing team has over 20 employees who can carry out all types of tests for all types of software. The team has experience with web and mobile applications and standalone products. We have separate teams for front-end and back-end testing, as front-end testing has become more complex in recent years due to responsive design and mobile sites. This is how we ensure quality in every aspect of our products.
We collect feedback from outside and within our organization by actively approaching customers and employees and enquire about their experiences at PIT Solutions. We regularly measure the quality of our work. The aim of this feedback is to identify best practices and implement them internally, as well as to find and eliminate errors and problems.
We believe in the well-known principle that we cannot control what we cannot measure. In order to control and improve processes, we have introduced scales for quality assurance, even for abstract functions. The performance of individual employees, a team or a project is translated into standardized reports. This gives us a wealth of information about what is happening in the company at any point in time, and provides us with approaches where we can further improve.
We believe in the popular principle that we cannot control what we cannot measure. To have control over processes and change them for the better, we have a few metrics in place even for abstract functions. Individual, team and project performances and successes are translated to accepted measures. The accumulated detailed metrics gives us tremendous information about what is going on, and throws clear indications on where to tweak next.